A Rising Star: Concept Claim Solutions’ Franchisee Recognised at the Modern Claims Awards 2026
Concept Claim Solutions (Middlesbrough) is celebrating national recognition after franchisee Junaid Shan was named a finalist for Rising Star of the Year at the Modern Claims Awards 2026.
The shortlist places Junaid among the most promising emerging professionals in the UK insurance and claims sector and highlights the strength of leadership and performance being delivered within the Concept Claim Solutions franchise network.
The Modern Claims Awards celebrate excellence, innovation, and leadership across loss adjusting, insurance claims management, legal services, and insurance operations. Finalists are selected by a panel of senior industry professionals, making shortlisting a significant achievement and a strong endorsement of professional credibility.
The Rising Star of the Year category specifically recognises individuals who, early in their careers, demonstrate outstanding commercial results and a positive impact on customers and colleagues.
A High-Performing Franchise Team in Middlesbrough
The franchise has achieved a notable year-on-year increase in turnover, driven by clear project scoping, meticulous documentation, and consistent communication with clients and stakeholders. The team’s strength lies in its diverse experience and collaborative approach.
Before joining Concept Claim Solutions, Junaid was an accountancy graduate, bringing financial discipline and analytical insight to the business. Nadia brings a successful background in property management and lettings, with extensive knowledge of customer care. Lauren joined straight from university at just 20 years old and has since developed rapidly, becoming a key part of their success.
Together, the team works closely to support customers during what is often a highly distressing time. By guiding policyholders through insurance claims following floods, fires, escapes of water, and other property-related incidents, the Middlesbrough franchise consistently delivers clarity, empathy, and professionalism at every stage of the insurance claims journey.
Beyond the business, Junaid is also recognised for his dedication to making a positive impact within the local community. He actively supports initiatives that help children and families facing challenging circumstances, reinforcing the values of social responsibility that underpin Concept Claim Solutions.
Being shortlisted for a national award is a real honour,” says Junaid. “It reflects the collective effort of the team in Middlesbrough and the support we receive from Concept Claim Solutions. We focus on doing the right thing for our customers, and it’s rewarding to see that recognised within the industry.”
Award Ceremony Details
The winners of the Modern Claims Awards 2026 will be announced at the ceremony on February 26, 2026. Congratulations to all the finalists for this incredible achievement, and best of luck!
Why Franchise with Concept Claim Solutions?
Franchisees operate as professional Loss Assessors, supporting policyholders through property damage claims while building a scalable, locally owned business.
The franchise opportunity offers:
- Entry into a resilient, in-demand sector
- Comprehensive training, with no prior insurance or building experience required
- Strong earning potential with long-term growth prospects
For individuals considering franchising, Concept Claim Solutions offers a credible, structured and proven route into business ownership. Please contact our franchise recruitment team at enq@concept-solutions.co.uk or 01772 799 787.