Build a profitable, purpose-driven business helping property owners navigate complex insurance claims, with full training, end-to-end claims support and an award-winning network behind you.
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The insurance claims market is growing. With property claims increasing year-on-year and policyholders increasingly seeking expert advocacy, Concept Claim Solutions franchise partners are well placed to build profitable, scalable businesses.
Franchise partners earn an average of £7,500 per month, with income scaling as you establish your territory and client base.
A proven franchise model refined over more than 24 years of trading, with full training, mentoring and head office support behind every partner.
A recession-resistant market valued at £4 billion annually, with £17 million paid out in claims every single day. Demand that doesn't slow during downturns.
*Earnings figures are illustrative based on franchise partner performance data. Individual results will vary. Full financials available in the franchise brochure.
Investing in Concept Claim Solutions means entering a recession-resistant, high-demand industry with a proven franchise model, unmatched support and over 24 years of experience. We serve both domestic and commercial property owners across the UK, delivering expert guidance, property restoration and end-to-end claims management with zero hidden costs for our clients.
Concept Claim Solutions was established in 2001 and is the UK's longest-established insurance management franchise. The company's model is built around professional representation for policyholders, structured franchise support, and ethical, high-quality franchising.
In 2025, the business received multiple industry awards, including Outstanding Services to the Policyholder at the British Claims Awards, Giving Back to Charity at the Modern Claims Awards, and Best Insurance Claims Management Service Provider – UK at the BUILD Awards, alongside being ranked in the Elite Franchise Top 100 for the eighth consecutive year.
The path to launching your Concept Claim Solutions franchise is clear, supported and designed to get you operational quickly.
Complete the short form. Receive the full franchise information pack within one working day.
A no-obligation call to discuss your goals, ask questions and explore territory availability.
Visit head office. Meet the team. See the model in action. Ask everything.
Comprehensive training programme covering claims management, regulatory good practice and business development.
Launch in your territory with full head office support, marketing assets and ongoing coaching.
The total investment is £34,995 + VAT and covers everything you need to launch and grow a successful insurance claims business. Finance available through leading high-street banks. We help you prepare a professional business plan.
Everything you need to launch your franchise from day one: branded materials, tools, templates and all the resources to start trading immediately.
5 days at HQ plus 5 days in-field alongside an experienced franchisee, with dedicated 1-2-1 support. You learn by doing, not just reading.
A dedicated Business Development Manager, landing page, Trustist profile and access to the call centre to support lead generation from day one.
A senior Concept Claim Solutions franchise partner mentors you through your first six months, giving you real-world guidance, confidence and accountability as you build your business.
Concept Claim Solutions covers your accountancy needs in year one, so you can focus entirely on building your client base without the administrative burden of financial compliance.
Access to Concept Claim Solutions' CRM tools, a pre-approved national contractor network and full technical support: the infrastructure of a large business, at franchise cost.
Professional branded marketing materials plus ongoing coaching and a supportive peer network, so you're never building your business alone.
Concept Claim Solutions holds the Franchise Well Cinder Accreditation 2025, proudly raising the standards of mental health and wellbeing in franchising. Your health matters as much as your business.
Insurance claims for property damage are not optional, they're essential. Fires, floods, storm damage and water leaks happen daily, creating an ever-present need for trusted, qualified professionals who can help homeowners and businesses recover.
As a franchisee you'll represent the policyholder, not the insurer, ensuring they get the maximum entitlement under their policy. This niche is in high demand but underserved, and Concept Claim Solutions gives you the tools to dominate your local market.
Recognised & Award-Winning
"The support from head office has been exceptional from day one. I came with no insurance background, and the training covered everything I needed and the team are always available when a complex claim comes in."
"Setting up independently would have taken me the best part of two years and significant cost. With CCS I had the full model, training and infrastructure in place and was operational in weeks."
"I've built a business I'm genuinely proud of. Every client I help has been through something stressful, and being able to get them a proper settlement makes the work meaningful. And the income has exceeded my expectations."
Straight answers to the questions we hear most from prospective partners.
Everything you need to make an informed decision: investment details, territory map, training overview, earnings projections and next steps. No obligation.
Whether you're ready to move forward or simply exploring the opportunity, the CCS franchise team is here to answer every question, honestly and without pressure.
Award-Winning Network
Tell us about yourself and we'll arrange a convenient time to speak with the franchise team.