Own a Concept Claim Solutions Franchise | Award-Winning Insurance Claims Franchise
🏆 Winner: Loss Assessor of the Year 2026
BFA Member · Multi-Award Winning · Established 2001

The UK's Leading
Insurance Management
Franchise

Build a profitable, purpose-driven business helping property owners navigate complex insurance claims, with full training, end-to-end claims support and an award-winning network behind you.

Minimum personal investment from £15,000 for strong return potential
Franchise partners earn an average of £7,500 per month*
Operate as an Appointed Representative, with no direct authorisation needed
Full training, no insurance experience required
£15kMinimum personal investment
£7,500Avg. monthly earnings*
£4bnUK property claims market
Request Your Free Brochure

Sent within 1 working day · No obligation · No hard sell

🔒 Your details are only shared with the Concept Claim Solutions team

Established 2001
BFA Member
British Claims Awards Winner
Modern Claims Awards Winner
EWiF Inspirational Woman 2025
Elite Franchise Top 50
BFA Member
British Claims Awards Elite Top 50 EWiF Winner Loss Assessor of the Year 2026 Winner Claims 2025 Finalist MCA 2025 Winner MCA 2026 Winner
Financial Opportunity

Strong Returns on a Straightforward Investment

The insurance claims market is growing. With property claims increasing year-on-year and policyholders increasingly seeking expert advocacy, Concept Claim Solutions franchise partners are well placed to build profitable, scalable businesses.

Earnings
£7,500
Average per month*

Franchise partners earn an average of £7,500 per month, with income scaling as you establish your territory and client base.

Market
£4bn
UK property claims annually

A recession-resistant market valued at £4 billion annually, with £17 million paid out in claims every single day. Demand that doesn't slow during downturns.

from £15,000
Liquid cash investment required
after use of funding
£34,995+VAT
Total franchise investment
70% funding available
£7,500/mo
Average partner earnings*
Scalable as you grow

*Earnings figures are illustrative based on franchise partner performance data. Individual results will vary. Full financials available in the franchise brochure.

CCS franchise partner in action
Why Concept Claim Solutions

Why Invest in Concept Claim Solutions?

Investing in Concept Claim Solutions means entering a recession-resistant, high-demand industry with a proven franchise model, unmatched support and over 24 years of experience. We serve both domestic and commercial property owners across the UK, delivering expert guidance, property restoration and end-to-end claims management with zero hidden costs for our clients.

  • Earn While You BuildAverage franchise partners earn £7,500 per month, scalable to six figures.*
  • Proven Franchise ModelOver 24 years of trading with structured support across an established UK network.
  • Recession-Proof MarketThe UK property insurance claims sector is valued at £4 billion annually.
  • Incredible Demand£17 million paid out in claims every day.
  • Customer NeedOver 1 in 5 home insurance claims fail without expert representation.
  • Customer-First MindsetYou'll be helping people at their most vulnerable.
  • Award-Winning BFA MemberEnsuring an ethical approach to franchising.
Explore the Benefits
Frank, Concept Claim Solutions Franchise Partner
Established 2001

The UK's Longest-Established Insurance Management Franchise

Concept Claim Solutions was established in 2001 and is the UK's longest-established insurance management franchise. The company's model is built around professional representation for policyholders, structured franchise support, and ethical, high-quality franchising.

In 2025, the business received multiple industry awards, including Outstanding Services to the Policyholder at the British Claims Awards, Giving Back to Charity at the Modern Claims Awards, and Best Insurance Claims Management Service Provider – UK at the BUILD Awards, alongside being ranked in the Elite Franchise Top 100 for the eighth consecutive year.

2001 Year Concept Claim Solutions was founded, over 24 years of trading
20+ Industry awards across the network
Read Partner Case Studies
Your Journey

From Enquiry to Earning in 5 Steps

The path to launching your Concept Claim Solutions franchise is clear, supported and designed to get you operational quickly.

01

Request Brochure

Complete the short form. Receive the full franchise information pack within one working day.

02

Discovery Call

A no-obligation call to discuss your goals, ask questions and explore territory availability.

03

Discovery Day

Visit head office. Meet the team. See the model in action. Ask everything.

04

Training & Launch

Comprehensive training programme covering claims management, regulatory good practice and business development.

05

Start Earning

Launch in your territory with full head office support, marketing assets and ongoing coaching.

The Opportunity

What's the Concept Claim Solutions Opportunity?

The total investment is £34,995 + VAT and covers everything you need to launch and grow a successful insurance claims business. Finance available through leading high-street banks. We help you prepare a professional business plan.

Starter Kit Included

Everything you need to launch your franchise from day one: branded materials, tools, templates and all the resources to start trading immediately.

10 Days of Initial Training

5 days at HQ plus 5 days in-field alongside an experienced franchisee, with dedicated 1-2-1 support. You learn by doing, not just reading.

Lead Generation & Call Centre

A dedicated Business Development Manager, landing page, Trustist profile and access to the call centre to support lead generation from day one.

6 Months of Dedicated Mentorship

A senior Concept Claim Solutions franchise partner mentors you through your first six months, giving you real-world guidance, confidence and accountability as you build your business.

First-Year Accounting Services

Concept Claim Solutions covers your accountancy needs in year one, so you can focus entirely on building your client base without the administrative burden of financial compliance.

World-Class CRM & Contractor Network

Access to Concept Claim Solutions' CRM tools, a pre-approved national contractor network and full technical support: the infrastructure of a large business, at franchise cost.

Marketing Materials & Ongoing Coaching

Professional branded marketing materials plus ongoing coaching and a supportive peer network, so you're never building your business alone.

Mental Health & Wellbeing Accredited

Concept Claim Solutions holds the Franchise Well Cinder Accreditation 2025, proudly raising the standards of mental health and wellbeing in franchising. Your health matters as much as your business.

The Market

The Insurance Claims Industry

Insurance claims for property damage are not optional, they're essential. Fires, floods, storm damage and water leaks happen daily, creating an ever-present need for trusted, qualified professionals who can help homeowners and businesses recover.

£4bn+
Property claims market
in the UK
£17m/day
Paid out in property
insurance claims daily
1 in 5
Home insurance claims fail
without expert representation

As a franchisee you'll represent the policyholder, not the insurer, ensuring they get the maximum entitlement under their policy. This niche is in high demand but underserved, and Concept Claim Solutions gives you the tools to dominate your local market.

Recognised & Award-Winning

British Claims Awards Elite Top 50 EWiF Winner 2025 Loss Assessor of the Year 2026 Winner Claims 2025 Finalist MCA 2025 Winner MCA 2026 Winner Franchisee Trailblazer Finalist
Franchise Partner Stories

What Our Partners Say

★★★★★

"The support from head office has been exceptional from day one. I came with no insurance background, and the training covered everything I needed and the team are always available when a complex claim comes in."

Paul C.
Concept Claim Solutions (Bolton & Wigan)
★★★★★

"Setting up independently would have taken me the best part of two years and significant cost. With CCS I had the full model, training and infrastructure in place and was operational in weeks."

James R.
Concept Claim Solutions (Taunton)
★★★★★

"I've built a business I'm genuinely proud of. Every client I help has been through something stressful, and being able to get them a proper settlement makes the work meaningful. And the income has exceeded my expectations."

Jefferson S.
Concept Claim Solutions (Islington)
Common Questions

Franchise FAQs

Straight answers to the questions we hear most from prospective partners.

The total franchise investment is £34,995 + VAT, with up to 70% funding available. After use of funding, the liquid cash investment required is £15,000. This includes your franchise licence, full training programme, appointed representative authorisation support, marketing launch pack and ongoing head office support. There are no premises costs, so you work from home or client sites. Full breakdown is in the brochure.
No insurance background is required. CCS provides a comprehensive training programme covering all aspects of insurance claims management and regulatory good practice. What matters most is drive, a genuine desire to help people, and strong communication skills.
Territories are available across the UK. CCS operates on an exclusive territory model. Contact the team to check current availability in your area, as popular regions are allocated first.
No. Franchise partners operate as an Appointed Representative within the network, so there is no need to become directly authorised yourself. This removes a significant barrier to entry and lets you focus on building your business and serving clients from launch.
Many franchise partners take on their first client within weeks of launch. Income builds quickly given the referral-driven nature of insurance claims. Earnings projections, based on real franchise partner performance, are covered in full in the brochure.
You'll receive the franchise brochure within one working day. A member of the team will then be in touch to answer any questions and, if appropriate, arrange a no-obligation discovery call to discuss your goals and territory availability.
Take the First Step

Request Your Franchise Brochure

Everything you need to make an informed decision: investment details, territory map, training overview, earnings projections and next steps. No obligation.

Speak to the Franchise Team

Whether you're ready to move forward or simply exploring the opportunity, the CCS franchise team is here to answer every question, honestly and without pressure.

  • Next StepsRequest Brochure → Discovery Call → Discovery Day → Launch
  • Websiteconceptclaimsolutions.com
  • What We Value MostCustomer focus · Self-motivation · Integrity · Commitment to growth

Award-Winning Network

BFA Member British Claims Awards MCA 2026 Winner
Book a Discovery Call

Tell us about yourself and we'll arrange a convenient time to speak with the franchise team.