Insurance Claims Management Franchise | Build a Six-Figure Business Helping Property Owners Recover
Insurance Claims Management Franchise | Build a Six-Figure Business Helping Property Owners Recover
Over 24 years of proven success. 55+ franchise partners nationwide. Recognised in the Elite Franchise Top 100 for eight consecutive years.
A Multi-Billion-Pound Industry That Never Slows Down
Property damage happens every day. Fires, floods, storms, escape of water, impact damage, and subsidence can affect homes and businesses at any time.
When it does, property owners often need professional help to navigate their insurance claim and organise the repairs. That’s the service you’ll provide.
The numbers speak for themselves:
In 2025 buildings insurance complaints reached a 10-year high. Professional loss assessors and claims managers have never been more essential.
This is a recession-resistant market. Property damage doesn’t pause for economic downturns, energy crises, or pandemics. Concept traded successfully throughout COVID-19 and continues to grow year on year.
What It Costs to Get Started
Item | Detail |
|---|---|
Franchise fee | £34,995 + VAT |
Minimum liquid capital required | £15,000 |
Funding available | Up to 100% of franchise fee via a major UK high-street lender |
Business plan support | We prepare the business plan with you as part of the process |
Working model | Home-based – minimal overheads from day one |
How It Works – From Enquiry to Launch
We’ve designed a clear, supportive process so you can make a fully informed decision:
Initial Enquiry – Request your free franchise prospectus and have an informal conversation with our recruitment team.
Discovery Call – A deeper discussion about the opportunity, your background, and how the model works. We’ll answer all your questions.
Meet the Team – Visit our Head Office in Preston. Meet the support team, see the systems, and experience the culture first-hand.
Due Diligence – Speak with existing franchise partners. Review the financials. We encourage you to do thorough research – and we’ll help you do it.
Funding & Agreement – We help prepare your business plan and connect you with our lending partner. Once agreed, you sign the franchise agreement and we begin planning your launch.
Training & Launch – Complete your 5-day induction, field mentoring, and hit the ground running in your territory with full Head Office support.
Frequently Asked Questions
Do I need experience in insurance or construction?
No. The majority of our franchise partners come from entirely different industries. We provide comprehensive training covering every aspect of insurance claims management, from understanding policy terms to scoping damage and managing contractors.
How much can I earn?
Earnings depend on the effort you put in and the size of your territory. Many of our established franchise partners earn a six-figure income. The home-based model means your overheads stay low, so a greater proportion of turnover converts to profit.
Is this really recession-proof?
Property damage from fire, flood, storm, and escape of water happens regardless of the economy. UK insurers pay out billions in property claims every year.
During the COVID-19 pandemic, Concept Claim Solutions continued to trade and grow. Demand for claims management services is driven by weather events and property usage, not consumer spending.
What’s the difference between a loss assessor and a loss adjuster?
A loss adjuster works for the insurance company. A loss assessor (that’s you) works for the policyholder. You represent the property owner’s interests, ensuring they receive a fair settlement and that repairs are completed properly.
Do I need to find my own contractors?
No. You’ll have access to our national network of vetted, approved contractors. Head Office can also appoint and manage contractors on your behalf, so you can focus on client relationships and growing your business.
How is Concept different from other claims management franchises?
Concept is the longest-established insurance claims management franchise in the UK, founded in 2001. We’re part of the Service Solutions Group with 35+ years in the sector. We’re the only truly national network.
We’re fully FCA-authorised, BFA members and have been in the Elite Franchise Top 100 for 8 consecutive years. Our support infrastructure, from central claims handling to in-house marketing, is unmatched.
Can I run this alongside another job to begin with?
This is designed as a full-time franchise. The earning potential and the level of service your clients expect means it works best when you’re fully committed. That said, we understand the transition and our team will work with you to plan a realistic timeline.
What ongoing fees are there?
There are fees payable to Head Office. Full details are provided during the discovery process.
Ready to Take the First Step?
Whether you’re exploring franchise ownership for the first time or comparing opportunities, we’d love to hear from you. Request your free franchise prospectus, book a no-obligation discovery call, or simply get in touch to ask a question.