Build a Resilient Business in Property Claims

Launch your own property claims management business with the UK’s longest-established franchise in the sector.

Help property owners recover while building a flexible, home-based business with strong earning potential and expert support.

Four people in formalwear holding an MCA award on stage

Proven Experience. Recognised Excellence.

For over 24 years, Concept Claim Solutions has built a trusted franchise network of more than 50 franchise partners, supported by comprehensive training, business development and proven operational systems.

Our 2026 recognition includes:

  • Loss Assessor of the Year — British Claims Awards

  • Franchise Partner Rising Star of the Year  — Modern Claims Awards

  • Franchise Partner Customer Focus Finalist — BFA HSBC UK British Franchise Awards

  • Eight consecutive years in the Elite Franchise Top 100

Recession-Resistant Market

In 2025, UK insurers paid more than ÂŁ6.1 billion in property claims, while complaints about how insurers handled claims reached a ten-year high.

These figures highlight both the scale of the recession-resistant market and the growing need for Loss Assessors who can effectively represent policyholders.

What You’ll Do

This is a management franchise, not a hands-on trade role. You’ll oversee the process from the first client enquiry to completed repairs.

That includes assessing the damage, communicating with insurers, and managing approved tradespeople through each stage of the reinstatement.

It’s a straightforward, rewarding business model with real impact. When repairs are carried out through our approved contractors, there’s no extra cost to the client beyond their policy excess.

You don’t need prior experience in construction or insurance. We’ll train you to become a confident, capable insurance claims management professional, also referred to as a Loss Assessor.

Most of our franchise partners come from completely different backgrounds; they just bring the drive to build something of their own.

Training, Support & Marketing
Built Around Your Success

You’ll start with a 5-day induction covering every aspect of building insurance claims handling, business operations, and customer service.

From there, you’ll have access to:

  • A dedicated Business Development Manager
  • Mentoring from an existing franchise partner
  • Central claims support to help you with understanding insurance
  • Marketing materials created by our in-house design team
  • Call handling through our contact centre
  • A national network of trusted contractors
  • Ongoing training, CPD and optional industry qualifications

We’re fully FCA-authorised, and our systems are built to help you stay compliant, focused, and efficient.

Low Overheads, High Returns

This is a home-based franchise with low overheads and high growth potential. The franchise fee is £34,995 + VAT, with funding available from a major UK lender. You’ll need just £15,000 in liquid capital to get started.

We provide everything you need to launch your business, including marketing materials, software, and your first year’s accountancy support. It’s a complete, turnkey setup.

Many franchise partners go on to earn a six-figure income, making this one of the most attractive franchise opportunities in the UK.

Join the UK’s most trusted insurance claims franchise

If you’re searching for a management franchise opportunity with strong financial potential, flexible working, and full support every step of the way, Concept Claim Solutions could be the perfect fit.

Take the first step today!

Concept Claim Solutions Franchisee Recognised Among the UK’s Best for Customer Focus at the 2026 British Franchise Awards

Evidence That Wins: How to Secure Fair UK Insurance Claim Settlements

Is an Insurance Claims Franchise Recession‑Resistant?